Support Center
Find answers to common questions, troubleshooting guides, and ways to reach us directly.
Up and running in three simple steps.
Click Add to Chrome on the GrabText listing. Confirm the permissions prompt — no account or sign-in is needed.
Find the GrabText icon in the Chrome toolbar. If you don't see it, click the puzzle-piece Extensions icon and pin GrabText. Clicking it activates the selection overlay on the current tab.
Hold left-click and drag over any area — webpage text, image, or video frame. Release the mouse and the text is instantly copied to your clipboard. Press Esc to cancel at any time.
Before dragging, pick your language from the dropdown at the top of the overlay. GrabText remembers your last choice. Supported: English, Hindi, Bengali, Punjabi, Urdu, Spanish, German, Portuguese, Sinhala, Tamil, Kannada.
Common issues and how to fix them.
GrabText cannot run on Chrome internal pages (chrome://), the Chrome Web Store, or new-tab pages. Navigate to any normal website and the icon activates. If it's greyed out on a regular page, reload the tab after installation.
Ctrl+R to re-inject the content script.chrome://extensions.GrabText uses character-level precision — only characters whose bounding box overlaps your rectangle are captured. If extra text is included, draw a tighter selection that doesn't overlap adjacent lines.
Press Esc to force-dismiss the overlay. If it remains, reload the tab (Ctrl+R) to fully reset the content script.
Close all Chrome windows completely and reopen. If that doesn't help, go to chrome://extensions, disable GrabText, then re-enable it. If the issue continues, contact us with your Chrome version from chrome://settings/help.
Get the most accurate text recognition from images and videos.
Use Ctrl++ to zoom the page first. More pixels per character means significantly better OCR accuracy.
Include only the text you need. Excess background, decorative elements, or mixed-language content all reduce accuracy.
A still frame is always cleaner than a motion-blurred capture. Pausing dramatically improves subtitle and caption recognition.
The wrong language model is the most common cause of garbled output. Always check the dropdown before dragging — your last choice is saved automatically.
GrabText is designed to be as private as possible.
Nothing. No personal data, browsing history, screenshots, or extracted text is ever collected, stored, or transmitted. All processing is local. There are no analytics, telemetry, or tracking of any kind.
activeTab permissionGives temporary access to the tab you're currently viewing — only after you click the icon. Used to inject the selection overlay. Access ends when the overlay is dismissed.
scripting permissionRequired to inject the selection overlay and text-extraction code into the active page. The extension cannot function without it.
offscreen permissionTesseract OCR runs in a hidden off-screen document, keeping it isolated from your visible page. The off-screen document only receives the cropped screenshot you selected.
Read the full Privacy Policy for complete details.
We're here for you. Reach out through any of the channels below.
Send a detailed description of your issue and we'll respond within 1–2 business days.
Email uschrome://settings/help), your OS, and a description of what you expected vs. what happened. Screenshots help us resolve issues faster.